Cookie Policy

1. Types of Cookies We Use

Essential cookies: These are necessary for the website to function properly. They enable core functionality such as security, network management, and accessibility. You cannot opt out of these cookies.

Analytics cookies: These help us understand how visitors interact with our website by collecting and reporting information anonymously. We use this data to improve our website performance and user experience.

Preference cookies: These remember your settings and preferences, such as theme selection (light/dark mode) and language, to provide a more personalized experience.

Marketing cookies: These may be used to deliver relevant advertisements and track the effectiveness of advertising campaigns. We only set these with your consent.

2. Cookie Consent

When you first visit our website, we show a cookie consent banner allowing you to accept or decline non-essential cookies. Your choice is stored in your browser's local storage.

You can change your cookie preferences at any time by clearing your browser's local storage and reloading the page, which will trigger the consent banner again.

3. Third-Party Cookies

We may use third-party services that set their own cookies, such as analytics providers (e.g., Google Analytics) and email marketing tools. These third parties have their own privacy policies governing how they use the data collected through their cookies.

4. Managing Cookies in Your Browser

Most web browsers allow you to control cookies through their settings. You can usually block all cookies, accept only first-party cookies, or delete existing cookies. Note that blocking essential cookies may affect website functionality.

For instructions on managing cookies in specific browsers, visit the browser's help documentation.

5. Cookies and Our SaaS Products

Our SaaS products (Hiana Loans, Kaunta Books, Lipa, etc.) use essential cookies and session tokens for authentication and security. These are necessary for the platforms to function and cannot be disabled.

Customer administrators can configure additional analytics and integration settings within their product dashboards.

6. Updates to This Policy

We may update this Cookie Policy as we introduce new features or change our cookie usage. We will post the updated policy on this page with a revised 'Last updated' date.