Privacy Policy

1. Information We Collect

We collect information you provide directly to us, such as your name, email address, company name, and phone number when you fill out contact forms, request demos, or subscribe to our newsletter.

We also collect information automatically through cookies and similar technologies, including your IP address, browser type, device information, and usage data. See our Cookie Policy for details.

If you are a customer of our SaaS products, we process business data you upload to our platforms, including employee records, financial transactions, and customer data — solely to provide the services you have subscribed to.

2. How We Use Your Information

We use your information to provide and maintain our services, process transactions, send technical notices and support communications, respond to your inquiries, and deliver newsletters and marketing materials (where you have opted in).

We also use your data to analyze and improve our products, monitor for fraud and security incidents, and comply with our legal obligations.

3. Legal Basis for Processing

We process your personal data based on: (a) your consent, (b) the performance of a contract with you, (c) our legitimate business interests, and (d) compliance with legal obligations.

You may withdraw your consent at any time by contacting us at the email provided below.

4. Data Sharing and Sub-Processors

We do not sell your personal data. We share your information with trusted third-party service providers who help us operate our business — such as cloud hosting providers, payment processors, and analytics tools. These providers are bound by data processing agreements and may only use your data to provide services to us.

We may also disclose your information when required by law, court order, or to protect our legal rights.

5. Data Retention

We retain your personal data for as long as necessary to provide our services and fulfill the purposes described in this policy. Customer data is retained for the duration of your subscription and a limited period thereafter for backup and legal compliance purposes.

You may request deletion of your personal data at any time, subject to our legal obligations to retain certain records.

6. Data Security

We implement bank-grade encryption (AES-256 at rest, TLS 1.3 in transit), zero-trust architecture, and SOC 2-aligned controls to protect your data. Our systems undergo regular security audits and penetration testing.

Despite our efforts, no method of transmission over the internet is completely secure. We will notify you of any data breach in accordance with applicable laws.

7. Your Rights

Depending on your jurisdiction, you may have the right to: access your personal data, request correction or deletion, restrict or object to processing, request data portability, and withdraw consent.

To exercise any of these rights, contact us at the email provided below. We will respond within 30 days.

8. International Data Transfers

As we operate across Africa and internationally, your data may be transferred to and processed in countries other than your own. We ensure such transfers comply with applicable data protection laws and that appropriate safeguards are in place.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page and updating the 'Last updated' date. We encourage you to review this page periodically.